Conflict! That’s something that we would like to avoid as much as possible – right? Well maybe. You see a lot can be gained through conflict. It can either put change in your leadership pocket or leave you with a deficit. Worst case, it can leave you bankrupt!
How you choose to handle it will determine your worth. So it is that I begin a multi part series on conflict resolution. Each time I’ll offer one solution for you to consider and practice.
Let me preface this with the fact that I am a minister and do my best to practice Matthew 18 as my source for conflict resolution… Not familiar? Basically if you have a conflict with someone, go talk to them if you feel it will help…
“If you feel it will help”… And there lies the problem for many… And this is the lesson for today for overcoming conflict. The old song lyrics, “know when to hold them and know when to fold them” offers great wisdom in conflict resolution.
Just because something gets under your skin and ruffles your feathers doesn’t always warrant a confrontation with someone. Many times you just need to “hold them.” You need to determine what the win is before bringing your issue to someone. Sometimes the best way to resolve the conflict within is to just take the high road and do nothing.
I realize this sounds counter intuitive but it’s an often overlooked option to conflict resolution. Why? Because too many times people take an item off the value menu and supersize it to the point they take change out of their leadership pocket.
Determine if the issue is just spilled milk or one where the ship has already sailed. Determine if it’s just something that ruffled your feathers or just got under your skin. Determine if it just hurt your pride a little and nothing more.
One way to resolve conflict is just to know when to hold them and know when to fold them. Know when to just leave it on the value menu and move on. Know when to take the high road and do nothing. And that’s the lesson for today. Often overlooked but a valuable tool for your conflict resolution toolbox.
In “How to Overcome Conflict” part two we’ll learn about “couching.” This method of conflict resolution will help you get your way by “couching” the conversation with the right questions and statements. This will be important when the conflict moves past “hold them” and moves to where you need to “fold them” by laying all your cards on the table.
If you’re not a subscriber, be sure you subscribe today so you’ll get part 2 before everyone else.